Skills
Project Management > Monday
1-2 Years
Solar
5-10 Years
highly skilled in spreadsheets, word processing and knowledgeable in powerpoint.
10+ Years
Cold Calling, Telemarketing, Appointmnet Setting, Sales and Marketing, Virtual Assistance, Customer Service, Lead Qualifying, Technical Support
10+ Years
Home improvement
5-10 Years
Marketing > Appointment Setting
5-10 Years
Marketing > CRM > HubSpot CRM
6 Months to 1 Year
Marketing > CRM > Pipedrive
1-2 Years
Cold-calling > Appointment Setting
Less than 6 Months
Five9 Contact Software
6 Months to 1 Year
Experience highlights
APPOINTMENT SETTER - TRAINER
Premier Homes Solutions ( SOLAR )
·
January/2024
–
/
Calling warm leads and also doing Cold calling:
We qualify Homeowners in different states for solar, specifically in
MA, ME, NH, NJ CT, etc. And if they do qualify they can start the
whole thing with no money upfront cost to start everything
including the permits and other papers.
Trainer : Im the one providing onboarding training for the newly
hired. Product knowledge, CRM, Google Calendar, Google MAP and
setting an appointment properly.
APPOINTMENT SETTER - TEAM MANAGER
Jaicom BPO ( Solar & Home Improvement )
·
January/2024
–
Present
Jaicom BPO is ( formerly RedSky Comm Inc )
Do Cold calling and Warm leads.
Supervising our team.
Performance Monitoring: Regularly monitor individual and team
performance metrics such as call volume, conversion rates, and
sales targets. Provide feedback and coaching to improve
performance.
APPOINTMENT SETTER SPECIALIST
CreditBPO serving Business
·
August/2023
–
Present
We are a financial technology company that aims to be an important partner to Philippine banks and financial institutions, corporations, small and medium enterprises, and the government in our common pursuit of business growth, by leveraging information technology to improve
lending, procurement, and accreditation processes, enhance operational efficiency, and strengthen the country's economy.
A better credit score can significantly influence the terms of an SME loan.
APPOINTMENT SETTER - TEAM MANAGER
RedSky Comm Inc
·
March/2020
–
Present
We do Cold calling and Warm leads for Solar and Home improvement.
Team Management: Supervise and lead a team of telemarketers,
ensuring they are motivated, productive, and achieving their
targets.
Customer Relations: Handle escalated customer issues or
complaints, ensuring prompt resolution and maintaining positive
relationships with customers.
Team Motivation: Foster a positive and supportive work
environment, recognizing and rewarding team achievements.
SALES MARKETING & CUSTOMER SERVICE REP.
Fasco Engineering ( Fadhel Muhammed Ahmed Al-Shubaini Est. )
·
March/2014
–
Present
Our Company is MANPOWER PROJECT SOURCING, We are providing Project support services in all construction sites in the KINGDOM of SAUDI ARABIA.
I am responsible for calling all possible Construction site to deal and supply manpower. Also, negotiation of P.O., mobilisation of manpower support and documentation of all employees as admin task.