Skills
Data Encoding, data entry
1-2 Years
Data & Records Management:
1-2 Years
Data & Admin: Microsoft Excel, Data Visualization, Pivot Tables, Microsoft Word, Document Formatting, Virtual Assistance.
1-2 Years
Experience highlights
Freelance Online Data Entry
Multiple Clients
·
December/2025
–
Present
• Inputted and updated substantial volumes of information into spreadsheets and database systems, emphasized precision.
• Validated and cross-referenced data from multiple sources to ensure comprehensive and current records.
• Conducted data quality checks to identify and rectify duplicate, incomplete, or erroneous information.
• Organized digital records and maintained structured files for streamlined ret
Customer Service Representative (Seasonal)
VXI Techno Hub Panorama
·
December/2023
–
Present
• Verified customer identities to authorize password reset requests.
• Accurately entered and updated customer information within designated company systems.
• Ensured compete and precise documentation for all customer interactions.
• Adhered to company security protocols for the protection of confidential information
• Completed assigned tasks accurately while meeting daily performance expectations.
Customer Service Representative (Voice & Email Support)
Teleperformance Philippines
·
August/2016
–
Present
• Maintained meticulous customer records by updating account details and logging all interactions with internal systems
• Reviewed customer information for accuracy and completeness prior to processing requests.
• Managed high-volume customer data in compliance with company procedures and confidentiality requirements.
• Liaised with internal departments to resolve discrepancies or missing information ensuring timely case resolution.
• Contributed to daily operational targets through accurate d
Customer Service Representative
Magellan Solutions
·
January/2016
–
Present
• Confirmed applicant details before processing enrollment requests.
• Updated customer records and maintained accurate documentation throughout the enrollment process.
• Collaborated with interna teams to resolve incomplete applications.
• Maintained organized digital records to support daily operational workflows.
• Provided accurate and timely customer support in accordance with company procedures
Customer Service Representative
EVERISE (C3)
·
June/2015
–
Present
• Processed reservation updates, cancellations, and account modifications with precision.
• Maintained organized customer records and verified booking information prior to processing requests.
• Updated reservations details within company systems, ensuring data integrity.
• Assisted customers via phone and email utilizing clear and professional communication standards,
• Maintained comprehensive documentation in adherence to company standards.