Healthcare Virtual Assistant | Intake & Staffing Coordinator

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Healthcare Virtual Assistant with 3+ years of experience supporting U.S. healthcare operations in patient intake,
referral coordination, insurance verification, EMR documentation, scheduling, and staffing coordination.
Experienced in supporting patients, families, providers, clinicians, and health plan members while maintaining
accurate records and HIPAA compliance.

Skills & Experience

Skills

2-5 Years

Healthcare Customer Service 2-5 Years

Appointment scheduling 2-5 Years

Health Insurance Claims Specialist > Insurance Verification 2-5 Years

Experience highlights

Hospice Intake Specialist | Staffing Coordinator

Universal Global Management, Inc. · January/2025 – Present

Processed 30+ referrals/week, managed intake documentation, verified insurance via Availity/NGS, coordinated patient services, scheduled clinician visits, maintained EMR records, created SBAR reports, supported clinician onboarding.

Customer Experience Agent

Alorica Teleservices, Inc. · August/2022 – Present

Handled 50+ inbound/outbound calls daily for UnitedHealthcare Medicare members. Explained benefits, deductibles, copays, claims, prior authorizations. Assisted with provider searches, referrals, prescriptions, and DME requests.

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