Skills
collection customer service
2-5 Years
Collection Specialist
2-5 Years
2-5 Years
Communication Skills
2-5 Years
Computer Literacy
2-5 Years
Account Management
1-2 Years
Active Listening
2-5 Years
Interpersonal Skills
2-5 Years
- Customer Service
2-5 Years
Adaptability & Flexibility
2-5 Years
Customer Service > Payment Processing
2-5 Years
Customer Support > Chat Support >Technical Support
2-5 Years
• Time Management
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
2-5 Years
Experience highlights
Collection specialist
Foundever
·
June/2023
–
Present
Collection specialist
Customer service Representative
Concentrix
·
August/2022
–
Present
Customer Support Telesales department
Collections Specialist
Concentrix
·
September/2021
–
Present
Managed B2B collections by contacting clients to collect outstanding payments. Processed promises to pay, arranged payment plans, sent collection emails, and conducted outbound follow-ups on overdue accounts.
Csr
Qualfon
·
September/2021
–
Present
Customer Support Representative