Skills
Customer Support > Email Support
Less than 6 Months
Marketing > Telemarketing
1-2 Years
Communication
2-5 Years
Appointment scheduling
1-2 Years
Video Editing- Reels, TikTok
1-2 Years
Customer Service>Sales
2-5 Years
Marketing > Content Creation > Video Content Creation
Less than 6 Months
Marketing > CRM > Zoho CRM
2-5 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation
2-5 Years
Klaviyo
Less than 6 Months
~Data Entry
5-10 Years
- Customer Service
5-10 Years
Basic Graphic Design>Canva
Less than 6 Months
Copywriting > Data Entry > Email Marketing
Less than 6 Months
Design > Graphic Design > Adobe Photoshop>Canva>Web Designing>Figma
Less than 6 Months
Experience highlights
Appointment Setter / Telemarketing
Womasol Inc.
·
November/2024
–
Present
Managed inbound and outbound customer communications for account updates, plan upgrades, and appointment scheduling. Documented customer information in CRM systems maintaining organized records.
Customer Support & Sales Specialist
PML International
·
August/2023
–
Present
Met and exceeded monthly sales targets through effective outbound communication and follow-up. Managed customer records in Zoho CRM documenting interactions and sales activities.
Customer Service & Sales Advisor
Concentrix
·
December/2020
–
Present
Managed high-volume outbound communications and CRM data entry. Promoted and upsold Virgin Media O2 products including Broadband, Mobile, TV, and Landline services.
Cashier
Tony Ting Food Corp
·
April/2019
–
Present
Provided professional customer service and handled customer requests efficiently. Processed orders and payments accurately while maintaining organized transaction records.
