Skills
Virtual Assistance
1-2 Years
Experience highlights
Virtual Assistant
REBEL Convenience Store
·
May/2023
–
Present
Handle customer service calls and complaints, confirm store hours with managers, and create and distribute store playbooks. Contact vendors for images for our app, generate and manage invoices, and input vendor offers. Update delivery menus, check canceled orders, and work with store managers to resolve issues. Create and send promotional offers to customers and develop downloadable images for app redemption.
Social Media Manager
Wizbang International
·
March/2020
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Present
As a Social Media Manager, I developed and maintained the company's brand across social media platforms, engaged with consumers, and optimized digital marketing strategies. I also monitored trends and provided recommendations to enhance the company’s marketing efforts.
Bancassurance Sales Executive
BPI PHILAM LIFE ASSURANCE CORP.
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December/2019
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Present
Assisted bank clients with savings and life insurance education, handled after-sales concerns, cross-sold products, and performed financial health checks to help clients achieve their goals while delivering excellent customer service.
