Skills
Less than 6 Months
Google Docs
2-5 Years
Notion
1-2 Years
- Customer Service
10+ Years
Cost Estimate > Microsoft Excel
5-10 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack
2-5 Years
HIPAA Compliance
2-5 Years
ClickUp
Less than 6 Months
CRM > Salesforce
2-5 Years
Microsoft Teams
2-5 Years
Documentation Management
5-10 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
5-10 Years
Customer Support > Chat Support> Email Support> Shopify>Zendesk
2-5 Years
Customer Support > Chat Support > Email Support> Data Entry> Short Term Rental> Property Management
Less than 6 Months
• Technical Troubleshooting
5-10 Years
Experience highlights
Property Manager (Virtual Assistant)
The Urban Space
·
June/2026
–
Present
Supported property management operations including tenant/vendor communication, maintenance coordination using ClickUp, and documentation management for remote portfolio.
Email Support Specialist – Telehealth Company
Ubiquity Global Services
·
May/2022
–
Present
Delivered high-volume HIPAA-compliant email support for patients/healthcare clients covering insurance verification, prescription refills, and subscription management.
Client Support Specialist | HOA Coordinator – Real Estate
Global Strategic
·
January/2022
–
Present
Primary contact for homeowners regarding HOA concerns, coordinated maintenance requests, documentation processing, compliance tracking, and community updates.
Financial Auditor – Benefits Administrator
Ubiquity Global Services
·
October/2021
–
Present
Conducted financial and benefits audits ensuring compliance, identified discrepancies, reconciled transactions, and prepared audit findings with process improvement recommendations.
Customer Service Representative – Telecommunications
iQor
·
July/2021
–
Present
Resolved customer inquiries on billing and connectivity, performed technical troubleshooting for internet/mobile services in fast-paced telecommunications environment.
