I’m a Bachelor of Science in Accounting Technology graduate with 10+ years of experience in Workforce Management, US Healthcare Insurance Customer Service, and Virtual Assistance. I have 7+ years of experience as a Real-Time and Scheduling Analyst, with strong skills in data analysis, reporting, scheduling, organization, and process improvement. I also have 3 years of US Healthcare Customer Service experience and 1 year of VA experience in Amazon product research, TikTok order fulfillment, and e-commerce support. I’m detail-oriented, adaptable, tech-savvy, and committed to providing reliable and efficient remote support.