Customer Service Representative

Verified

$6/hr

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Outline

Looking for Full-Time work (9 hours/day) at $6/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Customer Service. Data Analytics and Email Management

Skills & Experience

Skills

Customer Support > Chat Support 1-2 Years

Customer Support > Email Support 1-2 Years

Marketing > Email Marketing 1-2 Years

Office and Administration > Data analysis 1-2 Years

Experience highlights

Customer Service Representative

Amazon · June/2022 – Present

Caters inbound calls. We assist customers who have inquiries
about their packages/recent orders. We track their packages
by doing outbound calls to carriers (UPS, USPS, and FedEX)
Process refunds and exchanges if necessary.

Customer Service Representative

Concentrix · November/2022 – Present

Cater inbound calls from customer who wanted to upgrade
their devices, service. Initiate collections with monthly
payments for the customers’ services
Perform basic trouble shooting on the customers’ devices.

Customer Service Representative

OfficePartners360 · November/2019 – Present

Caters inbound calls and emails. We assist customers who
have inquiries about our products. We reach out to the
manufacturer through an outbound call if necessary.
Assisted customers with product-related questions, feedback
and complaints.

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