Skills
Time Management
5-10 Years
Manage CRM
2-5 Years
Customer Service Representative
2-5 Years
Technical & Administrative Skills
2-5 Years
Sales & Communication Skills
2-5 Years
2-5 Years
Networking
2-5 Years
E-commerce Order Fulfillment > Order Entry > Order Processing
5-10 Years
Accounting > Accounts Payable>Bookkeeping
Less than 6 Months
Office and Administration > Data Entry > Encoding > Troubleshooting
2-5 Years
- Customer Service
5-10 Years
Knowledge Management
2-5 Years
Customer Support > Chat Support >Technical Support
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving
5-10 Years
Cold Caller> Appointment Setter> Customer Support > Sales Support
5-10 Years
Experience highlights
Technical Support Representative
Concentrix
·
January/2026
–
Present
Diagnosed technical problems through information gathering and symptom analysis. Expertise in networking, Wi-Fi, LAN, VPN, DNS, IP settings, and troubleshooting connectivity issues.
Sales Support Representative
Concentrix
·
January/2008
–
Present
Assisted customers with product and service inquiries. Skilled in order processing, problem-solving, and customer information management. Strong communicator in fast-paced, target-driven environments.
