Skills
Canva
1-2 Years
Ticket Management
2-5 Years
Customer / Chat Support
2-5 Years
Ticket Handling (Gorgias, Zendesk, Front)
2-5 Years
CMS Support
1-2 Years
Adobe Illustrator and photoshop
1-2 Years
Edit, Word, Excel and PowerPoint
1-2 Years
Experience highlights
Help Desk & Content
ConnectOS
·
August/2025
–
/
Help Desk & Content Operator for Annix Digital (AU)
Player Engagement Support
Keywords Studios Manila
·
January/2024
–
Present
Player Support for top mobile game
NOC Support Specialist
SHIELD Foundry
·
December/2022
–
Present
NOC Support Specialist for EVgo (USA)
IT Support Engineer
Stealth Monitoring
·
November/2019
–
Present
Junior IT Support Engineer (2019-2021)
IT Support - Shift Lead (2021-2022)