Skills
Chat support
1-2 Years
Electrical Design
6 Months to 1 Year
Marketing > Content Creation > Research
6 Months to 1 Year
Accounting > Budget Management
6 Months to 1 Year
Leadership
6 Months to 1 Year
Communication
1-2 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation
6 Months to 1 Year
Teamwork
1-2 Years
Data Analysis
6 Months to 1 Year
Facilities management
Less than 6 Months
Technical Report Writing
6 Months to 1 Year
- Customer Service
1-2 Years
Customer Support > Phone Support
1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
1-2 Years
Experience highlights
Intern
Facilities Management
·
March/2026
–
Present
Learned mall facilities daily operations. Assisted in troubleshooting faulted electricity systems. Observed activity during shutdown periods. Presented detailed reports to engineers.
Research and Technical Researcher
Institute of Integrated Electrical Engineers La Salle University Student Chapter
·
June/2025
–
Present
Prepared technical reports and research documentation. Conducted on-site inspection of electrical hazards. Analyzed data and ensured proper documentation. Finalized thesis findings for presentation.
Budget and Finance Committee
Institute of Integrated Electrical Engineers La Salle University Student Chapter
·
August/2024
–
Present
Made budget resolutions and liquidations for organizational activities. Facilitated webinars and research events. Developed leadership, communication, decision-making, and teamwork skills.
Customer Service
Teleperformance
·
April/2022
–
Present
Delivered exceptional customer service in fast-paced BPO environment. Maintained 90-98% customer satisfaction. Handled concerns professionally with quick resolutions. Achieved 100% attendance.
