Skills
Microsoft - Excel, Word, Power Point
10+ Years
Customer Service Representative
2-5 Years
Bookkeeper, Accounting, Accounts Receivable, Accounts Payable, Bank Reconciliation, Audit Coordination, Financial Statement
5-10 Years
Chat & Email Support
2-5 Years
Administration > Administrative Support
5-10 Years
Bokkeeping
5-10 Years
Experience highlights
Bookkeeping Intern
Digibytes Financial Services
·
January/2026
–
/
Recorded and maintained accurate financial transactions.
Managed accounts payable and accounts receivable.
Processed invoices, payments, and customer receipts.
Prepared financial reports and account summaries.
Used Xero bookkeeping software and Microsoft Excel to update financial data.
Customer Service Representative
Transcom Worldwide Philippines
·
May/2015
–
Present
Assisted customers through phone, chat, and email.
Responded to customer inquiries promptly and professionally.
Resolved customer concerns and provided appropriate solutions.
Processed orders, refunds, account updates, and service requests.
Documented customer interactions accurately in the system.
Escalated complex issues to the appropriate department when needed.
Customer Service Representative
Panasiatic Call Centers Inc.
·
February/2013
–
Present
Assisted customers through phone.
Responded to customer inquiries promptly and professionally.
Resolved customer concerns and provided appropriate solutions.
Documented customer interactions accurately in the system.
Escalated complex issues to the appropriate department when needed.
Bookkeeper
Pueblo Bakeshop
·
June/2002
–
Present
Recorded daily financial transactions accurately.
Processed invoices, payments, and receipts.
Reconciled bank and company accounts.
Maintained and organized financial records.
Monitored accounts payable and accounts receivable.
Prepared basic financial reports and summaries.
Assisted with payroll and expense tracking.
Used bookkeeping software and Microsoft Excel to manage records.
Bookkeeper – Part-time
G. Ganza Accounting Firm
·
June/2002
–
Present
Recorded daily financial transactions accurately.
Prepared basic financial reports and summaries.
Used bookkeeping Xero software and Microsoft Excel to manage records.