Medical Virtual Assistant

Verified

$5/hr

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Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

A highly organized, detail-oriented, and versatile professional with over three years of experience in healthcare, administrative support, customer service, client outreach, and digital content management. A Registered Pharmacist with strong skills in documentation, data entry, records management, customer communication, and office coordination. Proficient in Microsoft Office, Google Workspace, Canva, and various digital tools. Adaptable, dependable, and committed to delivering accurate, efficient, and high-quality work in both office-based and remote environments.

Skills & Experience

Skills

Pharmacist 2-5 Years

Medical Va 1-2 Years

Cold Calling Customer Service Appointment Setting Administrative Support Product Promotion 1-2 Years

Data entry , Email and calendar management Scheduling appointments and meetings , file organization ,Travel planning and coordination 1-2 Years

Experience highlights

Public Health Pharmacist

Department of Health · March/2025 – Present

● Managed healthcare documentation, digital records, and electronic databases while ensuring data accuracy and confidentiality.
● Prepared administrative, inventory, and operational reports while monitoring stock levels to support efficient healthcare services.
● Coordinated with healthcare professionals, government agencies, and partner organizations to facilitate program implementation and service delivery.
● Supported logistics, procurement, and administrative operations by organizing.

Registered Pharmacist

Mercury Drug Corporation · April/2023 – Present

● Delivered exceptional customer service by assisting customers, resolving inquiries, and ensuring a positive client experience.
● Maintained accurate inventory records, documentation, and stock control to support efficient daily operations.
● Handled confidential customer and company information with accuracy, integrity, and strict confidentiality.
● Assisted with administrative tasks, organized records, and ensured compliance with company policies and operational procedures.

Graphic Designer & Social Media Manager

EI Gadgets · March/2022 – Present

● Managed the company's Facebook page, ensuring consistent branding and audience engagement.
● Created promotional graphics, banners, and marketing materials using graphic design tools.
● Planned, scheduled, and published social media content to maintain an active online presence.
● Responded promptly to customer inquiries, comments, and messages with professionalism.
● Monitored page performance, engagement, and audience feedback to improve content effectiveness.

Medical Virtual Assistant/Client Outreach

ABM Medical and Pharmaceutical Services · December/2021 – Present

● Managed patient and client communications through phone, email, and messaging platforms.
● Conducted outbound calls and follow-ups with prospective and existing clients.
● Assisted with appointment scheduling, confirmations, rescheduling, and patient inquiries.
● Maintained accurate client and patient records, data entry, and documentation.
● Provided professional customer service while addressing healthcare-related concerns and requests.

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