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jonkim S.

Compliance Specialist

Verified
$6/hr

Outline

Looking for Full-Time work (9 hours/day) at $6/hour

Associate Degree

English proficiency Conversational

Professional Summary

Customer Relationship Management (CRM) • Documentation • Regulatory Compliance • Internal Audits • Back Office Operations

Skills & Experience

Skills

- Data entry ​ - Data validation ​ - Data cleaning ​ - Data verification ​ - Data processing 5-10 Years
Administrative Support Communication Skills Time Management Attention to Detail Customer Service 5-10 Years
Financial Documentation & Compliance, Data Accuracy & Record Management, Confidential Information Handling 5-10 Years
Compliance & Client Operations 5-10 Years
CRM / Ticketing Systems 5-10 Years

Experience highlights

Compliance Specialist
Nowcom Global Services · August/2021 – Present
Generated and maintained daily and weekly compliance reports regarding customer complaints and
resolutions to help management track process efficiency.
• Conducted systematic internal audits and data reviews across departments to guarantee strict adherence
to company procedures and regulatory standards.
• Managed database retention and integrity by monitoring vendor records and auditing critical document
expiration timelines.
• Collaborated with external stakeholders and vendors to ensure timely
Loan Verification Specialist
Nowcom Global Services · February/2021 – Present
Audited and verified high-volume financial documents and loan applications to ensure zero compliance
gaps prior to management approval.
• Maintained high data accuracy by reviewing applicant profiles for completeness, consistency, and
alignment with credit guidelines.
• Mitigated operational and financial risks by actively flagging documentation inconsistencies and
identifying potential fraud indicators.
Avatar Support
BPO Corp. · October/2017 – Present
Provided customer support and handled inquiries efficiently.
• Maintained high accuracy in data handling and communication.
• Assisted in ensuring service quality standards were consistently met.
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