Skills
Customer Support
5-10 Years
Customer Support > Technical Support
2-5 Years
Computer tech Hardware and software
6 Months to 1 Year
Sales supervisor
1-2 Years
Systems Administration
1-2 Years
System Administrator
Less than 6 Months
Experience highlights
Technical Support Specialist
Opentext
·
May/2023
–
/
Handles technical issues/concern with RightFax (Opentext Fax)
Technical Support Representative
iOpex
·
September/2017
–
Present
Handles Corsair technical issues/concern and RMA
Technical Support Representative
West/Alorica
·
March/2016
–
Present
Handles Comcast technical issues/concern
Technical Support Representative
Convergys
·
July/2015
–
Present
Handles application technical issues/concerns for Quickbooks (Intuit)
Team Lead
Reliantel Corporation
·
September/2012
–
Present
Handle a team of sales representatives including training and mentoring
