Operations & Project Coordinator and Administrator with Facilities Management & Telecom experience

Verified

$10/hr

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Outline

Looking for Full-Time work (9 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m an Operations & Project Coordinator & Administrator with 12+ years of professional experience in Dubai across facilities management, telecom, technical operations, administration, customer service, vendor coordination, and project support. I coordinate work orders, schedules, vendors, subcontractors, technicians, clients, tenants, and internal teams to keep operations efficient and on schedule.

My experience includes work order and technician coordination, vendor management, stakeholder communication, quotations and proposals, procurement, invoicing, cost comparisons, SLA monitoring, preventive maintenance, reporting, documentation, and issue resolution.

I’m proficient in Microsoft Office, CRM, ERP systems, CAFM, and Xero, and I quickly adapt to new platforms.

I bring structure, accountability, and proactive follow-through—helping reduce administrative bottlenecks, keep stakeholders aligned, maintain accurate records, and ensure tasks move from request to completion.

Skills & Experience

Skills

Facilities management 5-10 Years

Microsoft - Excel, Word, Power Point 10+ Years

Report writing 10+ Years

Human Resources 2-5 Years

Customer service 10+ Years

Multi tasking 10+ Years

Document Management 10+ Years

Vendor Management 5-10 Years

Contract Management 5-10 Years

Client Communication 10+ Years

Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support>Empathy>Technical Skills>Problem Solving 10+ Years

Human Resources > HR Management > Administrative Works > Operations Management 5-10 Years

Experience highlights

Facilities Management Coordinator / Administrator

Masaken Luxury Services LLC (Binghatti Group) · August/2024 – Present

Managed daily operations, client communications, and Total Facilities Management service delivery. Prepared proposals, purchase orders, and reports. Coordinated with subcontractors and vendors on maintenance and compliance.

Facilities Management Coordinator / Administrator

Lootah Facilities Management LLC · May/2018 – Present

Coordinated facility management operations, managed vendor relations, and ensured service quality. Prepared business proposals, contracts, and invoices. Maintained project documentation and compliance records.

Secretary / Human Resource Assistant / Coordinator

dU Telecom / Filcom Technologies LLC · July/2014 – Present

Managed HR records, conducted interviews, processed visas and payroll. Organized technician schedules, monitored work orders and SLAs. Provided executive support including meeting organization and presentations.

Customer Service Representative

Convergys Corporation · October/2006 – Present

Coordinated with offshore and logistics teams on work orders and escalations. Addressed customer billing inquiries and provided technical support for internet, phone, and cable services.

Bank Teller

Banco de Oro (BDO Bank) · May/2003 – Present

Processed customer transactions including deposits, withdrawals, and payments. Maintained bank records, balanced cash discrepancies, and provided product recommendations.

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