Skills
Design > Graphic Design > Canva
6 Months to 1 Year
Marketing > Social Media Management
6 Months to 1 Year
Office and Administration > Google Suite
6 Months to 1 Year
Digital Marketing
6 Months to 1 Year
Social Media Scheduling
6 Months to 1 Year
Marketing > GoHighLevel
6 Months to 1 Year
Office and Administration > Data Entry
6 Months to 1 Year
Administrative Support
6 Months to 1 Year
AI Tools
6 Months to 1 Year
Lead Generation, Data Entry and Online Research, Email and Calendar Management, Social Media Scheduling
6 Months to 1 Year
CRM Salesforce, Ms Excel
6 Months to 1 Year
Social Media Platforms
6 Months to 1 Year
Scheduling tools
6 Months to 1 Year
Experience highlights
Digital Marketing Virtual Assistant & Order Support Specialists
Doneverse
·
August/2024
–
/
Scheduled and managed social media content (Facebook, Instagram, TikTok, LinkedIn)
Created branded graphics using Canva
Assisted with email marketing and list management
Tracked performance using Meta Insights and analytics tools
Handled customer inquiries and provided order support
Processed orders and maintained accurate records
Provided admin support: inbox management, calendar scheduling, file organization
Health Care Customer Service Representative
Contact Point360
·
January/2024
–
Present
Handled patient enquiries while adhering to HIPAA and confidentiality standards
Assisted with screenings, billing, insurance verification, and eligibility checks
Maintained accurate documentation in CRM systems
Telecommunications Customer Service Representative
TTEC
·
January/2023
–
Present
Resolved billing, connectivity, and account concerns in a high-volume environment
Documented cases accurately and followed escalation procedures
Flight Reservations Customer Service Representative
Wipro
·
June/2022
–
Present
Assisted customers with flight bookings, rebookings, and mileage enquiries
Explained fare rules, policies, and compensation options clearly
