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Gella Erica A.

Social Media Manager

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

I have 3 years of experience in customer service within the Casino Industry. Through this role, I have developed my strong communication skills, work ethics, focusing on honesty and reliability to handle tasks efficiently, I am also capable of maintaining a professional and welcoming friendly environment.

Skills & Experience

Skills

Communication (Verbal & Written) 2-5 Years
hospitality 2-5 Years
Adaptability & Eagerness to Learn 2-5 Years
Tour guiding Less than 6 Months
Operations 2-5 Years
- Customer Service 2-5 Years
Kitchen staff 6 Months to 1 Year
Cash handling 1-2 Years
• Time Management 2-5 Years

Experience highlights

Casino Dealer
Newport World Resorts · April/2023 – Present
Managed multiple casino games and clients simultaneously while maintaining high service standards. Implemented customer engagement strategies and handled responsibilities efficiently in busy environment.
Kitchen Staff / All around staff
A&C Sweets and Desserts · March/2022 – Present
Greeted customers, ensured accurate transactions, and maintained clean checkout areas. Provided overall support in fast-paced dessert shop environment.
Assistant Tour Guide
NST Travel and Tours · January/2018 – Present
Assisted as tour guide for educational field trips during senior high school period.
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