General VA

Verified

$6/hr

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Outline

Looking for Full-Time work (10 hours/day) at $6/hour

High School Diploma

English proficiency Fluent

Professional Summary

Professional Virtual Assistant & Technical Support Specialist with 10+ years of experience in administrative support, customer service, technical troubleshooting, and business operations. I specialize in inbox and calendar management, data entry, database maintenance, purchasing, file management, customer support, account escalations, billing, and customer retention.

I’m organized, detail-oriented, dependable, and adaptable, with a strong ability to manage multiple tasks and solve problems efficiently. I also have experience with basic graphic design and workflow automation support.

I completed a Virtual Assistant Training program with VA Training PH and received a certificate of completion. My goal is to provide reliable, professional support that saves clients time, improves productivity, and keeps their daily operations running smoothly.

Skills & Experience

Skills

Customer Service Representative 5-10 Years

Account Management 2-5 Years

Client Communication 2-5 Years

Database Management 2-5 Years

Experience highlights

General Virtual Assistant

Ticket Brokerage · March/2025 – Present

Executed purchasing tasks with precision, verifying vendor details and managing transaction logs for accurate expense reporting.

General Virtual Assistant

Canadian Talent Agency · July/2022 – Present

Streamlined inbox operations and managed talent/client databases ensuring zero data loss and rapid team access.

Level III Technical Support Representative

IBEX Global Solutions · February/2016 – Present

Supervised account queues, handled escalations across billing, and retained at-risk accounts through tailored problem-solving and sales tactics.

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