Hi! I am Richard Cruz. An aspiring Administrative & Customer Support professional who is proficient in both English and Tagalog. I can communicate clearly and professionally with customers, handle inquiries, respond to concerns, and provide friendly and helpful assistance. I am skilled in email and chat support, data entry, administrative tasks, research, organization, and maintaining accurate information. I am also a good problem-solver who can remain patient and professional when dealing with difficult or frustrated customers. I am a fast learner, adaptable to new tools and systems, and able to manage multiple tasks while meeting deadlines. I pay close attention to detail and always aim to provide reliable support while maintaining a positive customer experience.