Skills
Customer service
10+ Years
Virtual Executive Assistant
2-5 Years
Recruitment and Talent Acquisition
6 Months to 1 Year
Experience highlights
Admin and Customer Support
Paul Romanelli & Son Pool Service
·
March/2022
–
Present
In my seasonal role, I am responsible for managing communication channels, including phone calls and text messages, from customers seeking various pool services such as opening, closing, and maintenance. My duties involved promptly addressing customer inquiries, scheduling service appointments, and providing detailed information about service options and procedures. This role required a high level of professionalism and efficiency in handling multiple tasks while ensuring customer satisfaction
Complaints, Customer Service, Technicals Support, Sales and Collections
BPO
·
April/2006
–
Present