Medical Virtual Assistant

My name is Lea Magdaong, I'm a HIPAA trained Medical VA with more than 6 years providing administrative support in a healthcare setting, with a strong background in patient coordination, medical office operations, and customer service. I'm passionate about delivering excellent patient support while helping healthcare providers stay organized and efficient.
My experience includes appt scheduling, verifying patient information, insurance verifications, coordinating referrals, responding to emails, phone/VM & chat inquiries, documenting interactions accurately, and maintaining organized patient records.
My strengths include being highly organized, detail-oriented, dependable, and able to manage tasks in a fast-paced environment. I'm a quick learner, comfortable adapting to new technologies, and I enjoy working collaboratively with the team to improve patient experiences.