Chat and e-mail support specialist

Verified

$6/hr

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Outline

Looking for Freelance work (4 hours/day) at $6/hour

High School Diploma

English proficiency Conversational

Professional Summary

Worked with customers via chat, email, and SMS using CRM such as LivePerson and Kustomer.

Skills & Experience

Skills

Customer Support > Chat Support 2-5 Years

Virtual Assistance 1-2 Years

Experience highlights

Chat Support Agent

Teleperformance · November/2020 – Present

Worked as a travel agent who specializes in hotel and car reservations with minimal knowledge about flight bookings. Assisted customer via email, phone, and chat support.

Customer Service Agent

Ubiquity · July/2016 – Present

I worked in a financial account, assisting customers with their billing concerns, disputes, and direct deposits.

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