Skills
Customer Support
2-5 Years
Marketing > Social Media Management
2-5 Years
Communication Skills
Less than 6 Months
Adaptability
2-5 Years
Organizational Skills
2-5 Years
Experience highlights
Insurance Virtual Assistant
Reliant Insurance
·
April/2024
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/
I managed data entry, quote generation, and document management for insurance policies, while also handling client communications through calls, emails, and chats to provide information and support.
Social media Manager
Chevrolet Davao
·
May/2023
–
Present
Managed social media operations, including updating pricing, generating leads through targeted Facebook ads, and processing orders to ensure accuracy and customer satisfaction. Also handled data entry to maintain up-to-date records on customer interactions and ad performance.
Call Center Agent
Six Eleven Global Services
·
October/2023
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Present
I provided comprehensive customer support, including product inquiries, order updates, and payment processing, while ensuring data security and confidentiality. Additionally, I accurately input and validated data, adhering to company policies and privacy regulations.
Appointment Setter
Herman Group of Companies
·
January/2021
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Present
Served as the first point of contact for prospective clients, setting appointments and promoting sales through outgoing calls. Also scheduled and confirmed meetings for management, demonstrating excellent product knowledge.
Political Researcher
G1 Research
·
March/2021
–
Present
Analyzed and commented on political issues and policies to inform the public and influence opinions, while also identifying trends in U.S. policies and economics to support organizational decision-making.
