Skills
Customer Support
Less than 6 Months
Experience highlights
Logistic Account Coordinator
Servicore Inc
·
September/2023
–
Present
Reply emails, and respond to queries.
● Monitoring and dispatching and ensure all units are in good condition.
● Outbound call from logistics partners for delivery status and other inquiries
Scheduling orientation and certification to ensure all drivers are physically and mentally healthy in all conditions for their safety.
Account Representative /Non Voice Chat Support
GC Services International, LLC
·
August/2022
–
Present
Reply emails, and respond to queries.
● Process refund request and other transaction history
● Outbound call from logistics partners for delivery inquiries
CSR Fraud Analysts
Teleperformance
·
April/2021
–
Present
● monitor bank accounts, financial transactions, accounting paperwork, and other financial documents and analyze the data to identify any potential fraudulent activity.
● Ensure all process order are correct and accurate
CSR Travel Account
WNS Philippines
·
December/2021
–
Present
● Answer incoming phone calls and respond to queries.
● Assisting in new relocation hotels and accommodation.
● Booking new hotel and process accountability
Encoder/General Staff
LHM Accounting and Services
·
February/2019
–
Present
● Encodes information from department forms into the data system to ensure information is accurately processed.
● Organizing meetings and event schedules, book meeting rooms, answer incoming phone calls, reply emails, and respond to queries.
● filing paperwork, and managing the calendar of important event and meetings
● Processing and filling government documents