Skills
Calendar Management
5-10 Years
Google drive
5-10 Years
Administration
1-2 Years
Sales Operations
2-5 Years
- Customer Service
5-10 Years
Database Management
2-5 Years
Inbound/Outbound Sales, CRM & Data Entry, Lead Follow-Up, Email/Chat Support, Reporting & Client Relationship Management
2-5 Years
CRM > HubSpot CRM
2-5 Years
Customer Support > Chat Support > Email > Admin Assistant > Virtual Assistant > Executive Assistant
2-5 Years
✔️Marketing > Appointment Setting
2-5 Years
Appointment scheduling and booking coordination
1-2 Years
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management
5-10 Years
Real Estate > Brivity
1-2 Years
Invoice
6 Months to 1 Year
Email Handling, Website Management, Contract Preparation, Market Research, Data Entry, Multi-tasking, Attention to Detail, Basic Video Editing
2-5 Years
Experience highlights
Guest & Events Booking Coordinator
Uplifting Mansion
·
January/2025
–
/
Manage all bookings and calendar for venue and short-term rental. Prepare contracts and invoices in HoneyBook. Coordinate cleaners, suppliers, and team members. Answer inquiries and organize documents in Google Drive.
Executive Assistant & Sales Operations Coordinator
Uplifting Impact / Flying Elephant
·
December/2023
–
Present
Handle CEO email, scheduling, and calendar management. Run daily task tracking and progress updates. Manage HubSpot CRM day-to-day, including 22,000+ contact database cleanup to ensure data reliability.
Real Estate Virtual Assistant (Inside Sales & Appointment Setting)
The Hatcher Group with Keller Williams Realty
·
June/2020
–
Present
Answered 80-100 inbound/outbound calls daily. Responded to inquiries and booked appointments and consultations. Followed up on leads and maintained client notes in Brivity CRM.
Customer Service Specialist
(Convergys Philippines Inc)
·
April/2013
–
Present
Supported US customers via phone, live chat, and email at high volume. Handled questions, orders, returns, and refunds accurately and professionally.
