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Joko G.

Administrative Support

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I have five years of experience in BPO, customer service, and administrative work. I work in admin and compliance, where I manage emails, track cases until they are resolved, prepare documents, and keep records accurate. Before that, I worked in sales, where I handled customer calls, gave prices and quotes, and collected payments. I also worked in technical support, helping customers step by step. I use tools like Zendesk, Salesforce, Oracle, Microsoft Office, Google Apps, and Excel or Google Sheets.

Skills & Experience

Skills

Admistrative Support 2-5 Years
Zendesk and Slack 2-5 Years
Customer & Administrative Support 5-10 Years
Data entry >Marketing>Telemarketing >Outbound-Inbound calls> Documentation 2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office 2-5 Years
Office & Administration > Data Entry > Microsoft > Document > Customer Service > Georgias > Shopify > Slack 1-2 Years
Basic Graphic Design>Canva Less than 6 Months
Google Workspace 2-5 Years
- Zoom 1-2 Years
Customer Support > Chat Support> Email Support> Shopify>Zendesk 1-2 Years
Claude Less than 6 Months
Customer Support > Customer Service > Bookkeeping using QuickBooks > Canva Editing > Email Management 2-5 Years
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