E-commerce Support Specialist | Shopify & Dropshipping Logistics Expert

Verified

$4/hr

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Outline

Looking for Full-Time work (8 hours/day) at $4/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

E-commerce Customer Support Specialist with experience supporting businesses in International client. Skilled in handling customer inquiries, order tracking, refunds, exchanges, and supplier coordination.

Experienced with Shopify for order management and Etsy for product listings and visual content. I also use Microsoft Excel and Canva for reporting and marketing materials.

Focused on providing professional customer support, accurate order handling, and smooth store operations.

Skills & Experience

Skills

Customer Support 2-5 Years

Customer Support > Email Support 2-5 Years

Design > Graphic Design > Canva 1-2 Years

E-Commerce > Logistics Management 2-5 Years

Shopify 2-5 Years

Experience highlights

Etsy Listing Designer

E-Commerce Business · June/2022 – Present

Designed visually engaging instructional and marketing materials for online publications and e-commerce platform

Customer Support/Data Entry Specialist

Mabang Mutual Dripshipping · November/2022 – Present

Provided professional and efficient customer service to global clients via email, resolving inquiries and concerns in a timely manner.

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