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Hannah Grace M.

General Virtual Assistant

Verified
$5/hr

Outline

Looking for Full-Time work (8 hours/day) at $5/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

With over 4 years of proven experience in customer service and administrative support.

Skills & Experience

Skills

Customer Support > Chat Support 1-2 Years
Office and Administration > Admin Data Processing? 2-5 Years
Customer Support > Technical Support, Data Entry 1-2 Years

Experience highlights

Logistics Trade Specialist
BRIGHT SUMMIT DISTRIBUTION CORPORATION · February/2024 – May/2024
Preparing, reviewing, and processing documents (invoices, reports, billings, and delivery receipts) with accuracy and confidentiality.
Monitoring schedules, timelines, and task progress to ensure deadlines are consistently met.
Coordinate with warehouses / 3PL partners to ensure smooth inbound and outbound flows.
Tracking inventory, orders, or task statuses, ensuring accuracy and timely follow-ups.
Maintain supplier relationships and assist clients in a professional manner.
Customer Service Representative
TRANS PILIPINAS POWER & AUTOMATION INC. · August/2019 – Present
Responding promptly and professionally to client inquiries via email, chat, phone, or walk-ins, ensuring a high-quality customer experience.
Performing accurate data entry and maintaining updated client records, databases, and tracking systems.
Organizing and filing documents (digital and physical) for streamlined access and operational efficiency.
Handling applications, billing inquiries, and account updates while ensuring compliance with company policies.
Administrative Specialist
GOOD LUCK PLASTIC GLOBAL VENTURES, INC. · December/2018 – Present
Perform ad hoc administrative and clerical tasks to support daily operations and management requests.
Handling emails, and other communications in a professional manner.
Ordering and maintaining office supplies and equipment.
Manage and organize office files, records, and documentation (physical and digital).
Maintain office supplies inventory and place orders when necessary.
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