Skills
Audio Editing
2-5 Years
Office and Administration > Quality Assurance
1-2 Years
Chat support
1-2 Years
Engineering
2-5 Years
Account Management
1-2 Years
Content Moderation
Less than 6 Months
~Data Entry
Less than 6 Months
- Customer Service
1-2 Years
Accounting > Accounts Payable > Accounts Receivable > Billing
1-2 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
1-2 Years
*Administrative Support -
Less than 6 Months
Experience highlights
Teammate, Content Moderator / Rover Trust & Safety
TaskUs
·
Jun/2026
–
Present
Reviewed user-generated content against platform policies, identified violations, and applied moderation actions. Handled sensitive content professionally while following quality, productivity, and escalation procedures.
Chat / Email Support – Finance & Telco Account
Open Access BPO (OA BPO)
·
Oct/2024
–
Present
Resolved finance-related billing inquiries and disputes via chat/email. Maintained accurate account documentation and confidentiality standards.
Customer Service Representative – Telco
Support Services Group (SSG)
·
Nov/2023
–
Present
Supported customers across voice, email, and digital channels. Resolved billing, service, and account concerns while maintaining quality standards.
Administrative Assistant
Imus Computer College
·
Mar/2021
–
Present
Supported office operations including email/calendar management, data entry, bookkeeping, filing, and meeting coordination.
Music Producer / Sound Engineer
LaLiga Musika
·
Jan/2018
–
Present
Produced and edited recordings, mixed audio, and operated studio equipment.
