Skills
2-5 Years
Chat support
1-2 Years
Document Management
1-2 Years
Office and Administration > Data Entry > Encoding > Troubleshooting
1-2 Years
Marketing > Content Creation > Research
1-2 Years
~Data Entry
2-5 Years
Email Communication
2-5 Years
Customer service > Sales Representative > Customer Support
2-5 Years
Accounting>Bank Reconciliation>Accounts Receivable>Bookkeeping > Accounts Payable>>Quickbooks and SAP business one>Ms Excel>Google sheets
1-2 Years
Customer Service>Sales
2-5 Years
Experience highlights
Wholesale Outreach
Grazly
·
August/2025
–
Present
Research potential wholesaler stores using online platforms. Contact stores via email. Follow up and track details in Google Sheets.
Business Process Associate
Amdatex Silay Inc.
·
September/2024
–
Present
Data encoding and document management. Customer support for technical account via phone. Basic troubleshooting and product upselling.
Customer Service Representative / Sales Agent
Concentrix Bacolod
·
September/2023
–
Present
Full-time customer service and sales support across multiple accounts including travel and retail sectors.
Customer Service Representative
Concentrix Bacolod
·
March/2023
–
Present
Travel account support via phone and email. Handled inbound calls, processed booking modifications and cancellations, made outbound calls to properties.
Chat Support
Concentrix Bacolod
·
October/2022
–
Present
Retail account support via live chat. Processed refunds, returns and exchanges, assisted with orders and inquiries. Managed up to 5 concurrent customers.
