Education & Operations Virtual Assistant | Student Administration | RTO Systems | Compliance Support

Verified

$10/hr

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Outline

Looking for Part-Time work (5 hours/day) at $10/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I am an Education and Operations Virtual Assistant with over six years of experience supporting education providers, training organisations and business operations in Australia and the UAE.

I specialise in student administration, admissions, enrolments, records management, compliance documentation, reporting, training coordination and general business support.

I have hands-on experience managing administrative workflows, maintaining databases, preparing reports, organising documentation, coordinating training activities and improving office processes. I also have experience supporting staff and ensuring day-to-day operations run smoothly.

I am proficient in Microsoft 365, SharePoint, Google Workspace, Teams, Canva and Asana.

My strengths include organisation, attention to detail, problem-solving and managing competing priorities. I take ownership of tasks, communicate clearly and provide reliable administrative support.

Skills & Experience

Skills

Office and Administration > Microsoft 365 > SharePoint 2-5 Years

Communication 5-10 Years

Process improvement 2-5 Years

Account Executive > Microsoft 365 5-10 Years

Administration 5-10 Years

Data Entry and validation 5-10 Years

Processing 5-10 Years

Records Management 5-10 Years

Reporting 2-5 Years

Compliance & Documentation 5-10 Years

Moodle 2-5 Years

Google Workspace 2-5 Years

Experience highlights

Program Administrator

Swanston Institute · May/2022 – /

As Program Administrator at Swanston Institute since May 2022, I manage end-to-end student administration and operational workflows for over 400 learners within an Australian Registered Training Organisation. My core duties include processing admissions, maintaining aXcelerate records, and managing PRISMS administration and AVETMISS reporting.

I drive operational efficiency by replacing manual procedures with structured workflows, reconciling data, and ensuring audit-ready documentation. Acting

Personal Care Attendant

Prestige Inhome Care · June/2022 – Present

Personal Care Assistant

Autumn Aged Care Bentons Lodge · September/2021 – Present

Student Support Officer

Lawson College Australia · August/2019 – Present

As Student Support Officer at Lawson College Australia from 2019 to 2022, I managed student records, enrolments, and administrative data in Wisenet in compliance with CRICOS requirements. I resolved student enquiries, provided administrative assistance, and coordinated across teams to support daily college operations.

My key achievements include developing a centralised records management system and trainer compliance tracking process, which improved document accessibility and audit readiness.

Training & Administrative Assistant

Select Training & Management Consultancy · April/2016 – Present

As Training and Administrative Assistant at Select Training and Management Consultancy from 2016 to 2018, I coordinated daily training operations for up to four programs, managing schedules, logistics, resource requirements, participant records, and course documentation with internal stakeholders.

My key achievement was supporting training operations and compliance documentation, which directly contributed to a successful organisational licence renewal. I also improved document organisation and

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