Skills
Customer Support > Active Listening
2-5 Years
Customer Support > Chat Support
2-5 Years
Sales representative
1-2 Years
Appointment Setter
1-2 Years
Admin Assistant
1-2 Years
Experience highlights
Sales Specialist
Flex Moving
·
February/2024
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As a Sales Representative at A2B Movers, I handled incoming phone calls, emails, and Yelp messages to assist potential customers with their moving inquiries. I provided accurate quotes and estimates tailored to each client’s needs, ensuring they felt informed and confident about our services. I was responsible for booking and coordinating both virtual and onsite estimates, managing the entire scheduling process to make each move as smooth as possible.
Production & Marketing Specialist
Prime Event Productions Specialist
·
June/2023
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Present
As a Marketing Specialist, I played a key role in the successful execution of an international pageant by leading marketing and partnership initiatives. I collaborated closely with international media outlets and brands to secure coverage and sponsorships that elevated the event’s reach and impact. I managed outreach and negotiations with potential partners, resulting in signed brand deals and valuable partnerships for the organization. I was also entrusted by the CEO to lead a high-profile coll
Administrative Assistant
John Clements Consultants, Inc.
·
November/2023
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Present
As an Administrative Assistant, I supported large-scale marketing campaigns for a major insurance company by managing and sending out emails and text messages to millions of clients. I was responsible for cleaning, updating, and maintaining accurate customer data to ensure successful outreach and engagement. In this role, I also helped nurture client relationships through consistent follow-ups and clear communication, contributing to stronger client retention and improved customer satisfaction.
Chat Analyst
Peak Outsourcing
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November/2022
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Present
As a Chat Analyst, I evaluated incoming messages from clients and chat support channels for a law firm, ensuring that each client’s legal needs were accurately assessed and categorized under the correct area of law. I reviewed and summarized client cases to help lawyers quickly understand each situation and provide the appropriate legal assistance. This role required strong attention to detail, excellent written communication, and a high level of discretion when handling sensitive information.
Customer Service Representative
Qualfon
·
February/2021
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Present
