Real Estate | Property Management Assistant

Verified

$6/hr

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Outline

Looking for Full-Time work (8 hours/day) at $6/hour

High School Diploma

English proficiency Fluent

Professional Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. I am an organized Property Management Administr

Skills & Experience

Skills

Customer Support > Technical Support, Data Entry , typing, administration ,Analytical 10+ Years

Experience highlights

Technical Support II

Cloudstaff · May/2023 – /

Provide real-time support to clients through live chat using Zendesk.

Executive Assistant

Magic · September/2022 – Present

- Setting up meetings, reservations, and appointments for the CEO.
- Provide general administrative support.

Virtual Assistant

Cloudstaff · November/2018 – Present

- Assist Property Management with the day-to-day operations and tenant relations through the coordination of tenant requests and administration of maintenance services.
- Prepare invoices, reports, letters, rent review emails, and other documents, using REI Form, and document signing software.

Operations Supervisor

Startek · April/2018 – Present

- Managed a team of seventeen (17) associates to ensure all were meeting and exceeding corporate goals, through employee engagement and development.
- Conducted performance trend identification to identify agent pivotal behavior.
- Identified root causes through root cause analysis and created action plans with representatives to ensure performance improvement.
- Recommends up-training for any skill issues identified.

Customer Service Representative / T-Voice

Startek · September/2015 – Present

- Collect pain points (issues) raised by store dealers and customers from the front-line team.
- Attend meetings with clients to relay the issues collected and brainstorm for possible solutions.
- Conduct up-trainings, refreshers, and updates to the front line team and new hire classes. and assisted new hire classes as a training support.

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