Skills
1-2 Years
Team Leadership
5-10 Years
Digital Marketing
2-5 Years
Amazon Virtual Assistant
1-2 Years
E-commerce Operations
Less than 6 Months
E-Commerce > Amazon > Inventory Management
5-10 Years
Shopify Virtual Assistant
1-2 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
2-5 Years
- Customer Service
10+ Years
Chat Support > Social Media Management
2-5 Years
Healthcare Administration
5-10 Years
*Administrative Support -
5-10 Years
Experience highlights
Healthcare Administrative Assistant
Mercury Drug Corporation
·
May/2008
–
Present
Optimized pharmacy operations, assisted pharmacists with medications, managed inventory tracking reducing shortages, provided pharmaceutical information to customers, collaborated with staff to enhance patient care services.
Production Coordinator
NIDEC Philippines Corporation
·
February/2007
–
Present
Managed production schedules and quality standards, led team operations, implemented tracking systems to identify bottlenecks, coordinated equipment maintenance to minimize downtime.
Customer Experience Manager
McDonald's Philippines
·
July/2006
–
Present
Oversaw operations in high-volume restaurant, implemented sanitation protocols, trained and scheduled crew members, gathered customer feedback to refine service protocols and enhance guest experiences.
E-Commerce Operations Specialist
Delifrance Fresh N' Famous Foods, Inc.
·
August/2005
–
Present
Customer Service Representative
Kenny Rogers Roasters
·
February/2005
–
Present
Maintained customer relationships, processed orders accurately, collaborated with kitchen staff for timely food preparation, trained service crew members on food safety and customer service protocols.
