Technical Help Desk

Verified

$4/hr

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Outline

Looking for Part-Time work (5 hours/day) at $4/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Experienced in customer service and technical help desk roles. Able to work under pressure with less supervision and a good team player.

Skills & Experience

Skills

customer service representative 2-5 Years

Technical Help Desk 1-2 Years

Experience highlights

Technical Help Desk

Cognizant · January/2023 – /

The role requires me to diagnose and isolate the issue of the point of sale equipment. Perform the necessary troubleshooting via remotely and giving specific instructions to the managers for a hardware related issues. Also responsible in managing the tickets and making sure they up to date.

Customer Service Representative

Teleperformance · February/2021 – Present

Responsible in helping customers file their claims and as well as explaining the reason of the denial or reversals.

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