Results-driven IT Support and Technical Services Professional with 9+ years of progressive experience in network provisioning, corporate telecommunications, and customer-facing technical support. Adept at diagnosing and resolving complex connectivity issues, on boarding new clients, and managing multi-vendor service environments across ISP and enterprise settings in Canada and Australia. Combines deep technical expertise in Cisco/Huawei networking, VoIP, and firewall management with strong communication skills and a customer-first mindset. CActively seeking IT Support or Help Desk roles locally, internationally, or remotely.
