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Valerio E.

Talent Acquisition Coordinator | Virtual Assistant

Verified
$8/hr

Outline

Looking for Full-Time work (8 hours/day) at $8/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

I’m a recruitment and administrative professional with almost 3 years of combined experience in high-volume hiring, candidate onboarding, and U.S. healthcare customer service.

I enjoy keeping things organized, communicating with candidates and customers, and making sure day-to-day processes run smoothly and efficiently. My experience includes recruitment support, candidate screening and onboarding, administrative tasks, customer service, and handling high-volume inquiries in a fast-paced environment.

Whether supporting recruitment initiatives or providing day-to-day administrative and customer service support, I bring accuracy, reliability, adaptability, and a people-first approach to every task. I’m always focused on delivering quality work, maintaining clear communication, and helping teams and customers have a smooth experience.

Skills & Experience

Skills

Recruiting 1-2 Years
Conflict Resolution 1-2 Years
Calendar Management 2-5 Years
Travel Coordination 1-2 Years
Notion 1-2 Years
Google ( Docs, Sheet, Slides, Forms, Meet), Microsoft Office (Word, Excel, Presentation), Canva, Capcut 2-5 Years
Customer Service Representative 1-2 Years
Interview scheduling 1-2 Years
Process Documentation 2-5 Years
Email & Inbox Management 2-5 Years
Google Workspace 2-5 Years
- Zoom 2-5 Years
Confidential Data Handling 2-5 Years
ATS Management 1-2 Years

Experience highlights

Recruitment Coordinator
ibex Global Solutions Inc. · June/2024 – Present
Screened and scheduled interviews for high-volume candidates, managed onboarding for new hires including contracts and documentation, audited ATS records for accuracy, coordinated approvals across multiple stakeholders, and provided timely progress reports.
Customer Service Representative
Ibex Global Solutions Inc. (UnitedHealthcare) · August/2023 – Present
Provided phone support for healthcare members and providers on benefits, billing, appointments, and prescriptions. Handled sensitive HIPAA-protected information, managed high call volume, and de-escalated difficult customer situations with professionalism.
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