Skills
2-5 Years
Chat support
2-5 Years
Appointment scheduling
5-10 Years
Customer Support > Chat Support > Email > Outbound sales >telemarketer > Appointment Setter > Admin Assistant > Virtual Assistant
5-10 Years
- Customer Service
10+ Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
5-10 Years
HOA Management
2-5 Years
CRM > Salesforce
2-5 Years
Vendor coordination
5-10 Years
Customer Support > Chat Support >Technical Support
5-10 Years
Basic Graphic Design>Canva
2-5 Years
Google Workspace
2-5 Years
Customer Support > Chat Support > Email Support> Data Entry> Short Term Rental> Property Management
5-10 Years
*Administrative Support -
5-10 Years
Experience highlights
Administrative Assistant
Associa Real Property Management
·
August/2023
–
Present
Provided administrative support to 41 HOA communities. Entered violations, processed architectural applications, managed board meetings, handled homeowner communications, drafted community notices, and performed accounting tasks.
Virtual Assistant/Property Manager
Weichert Realtors SPM
·
November/2022
–
Present
Assisted with home buying/selling process including contract review, document uploads, and client communications. Drafted listing contracts, created marketing materials, managed CRM database, and processed violation/delinquent letters.
Virtual Assistant/Property Manager
Prosper Real Estate
·
July/2021
–
Present
Assisted tenants with applications and screening. Scheduled house showings, coordinated work orders from initiation to completion, managed vendor relationships, and tracked maintenance requests for timely completion.
Retail Email/Phone/Chat Support - Bed Bath Beyond
Concentrix Bacolod
·
September/2019
–
Present
Handled 50-60 customer chats per 8-hour shift. Processed orders, tracked shipments, managed refunds, returns, damage claims, and provided technical troubleshooting with emphasis on empathy and critical thinking.
Technical Support - Spectrum
Concentrix Bacolod
·
October/2016
–
Present
Assisted customers with internet, WiFi, email troubleshooting, and cable issues. Scheduled technician appointments, managed LOBs, and provided long-term resolution with critical thinking approach.
