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Mitch Abegael D.

Chat Support Specialist

Verified
$10/hr

Outline

Looking for Full-Time work (8 hours/day) at $10/hour

Bachelor's Degree

English proficiency Basic

Professional Summary

I am a dedicated and customer-focused Chat Support Specialist with experience handling customer inquiries, orders, returns, refunds, product concerns, and issue resolution. I am skilled in providing clear, professional, and timely responses while maintaining a positive customer experience. I am comfortable working independently in a remote environment, managing multiple conversations, and using online platforms and communication tools efficiently. I am reliable, detail-oriented, adaptable, and committed to delivering excellent customer service.

Skills & Experience

Skills

Chat & email support, Facebook selling, data entry, typing, Microsoft Word, virtual assistance, remote communication. 6 Months to 1 Year
Chat & email support, data entry, Google Sheets & Drive, Excel, Word, calendar management, Canva, virtual assistance 6 Months to 1 Year
Chat support 1-2 Years
Multitasking 1-2 Years
Document Management 1-2 Years
Written Communication 1-2 Years
E-commerce Order Fulfillment > Order Entry > Order Processing 1-2 Years
~Data Entry 1-2 Years
- Customer Service 1-2 Years
E-Commerce Management 1-2 Years
Verbal Communication 1-2 Years
• Time Management 1-2 Years

Experience highlights

E-Commerce Specialist
Kanna Beauty Health and Beauty Product Trading Corp. · January/2024 – /
Handled customer inquiries through chat and online messaging. Assisted with product information, orders, payments, shipping, and returns. Processed e-commerce orders and provided product recommendations for health and beauty items.
Wholesale Encoder
KCC Gensan · January/2023 – Present
Encoded and maintained accurate wholesale sales and customer transaction records. Processed purchase orders, invoices, and wholesale-related documents.
Student
Holy Trinity College of Gensan · January/2019 – Present
Bachelor of Science in Information Technology
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