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Coney Angel C.

Customer Support | Virtual Assistant | Dispatcher

Verified
$7/hr

Outline

Looking for Full-Time work (8 hours/day) at $7/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Hi! I'm Coney Angel Camocamo—a reliable, detail-oriented, and adaptable remote worker with experience in customer support, telemarketing, virtual assistance, and dispatch coordination. I take pride in providing warm, efficient service while helping businesses grow through organized, responsive support.

With a strong background in handling client concerns, managing e-commerce orders (CJ Dropshipping, Shopify), sending invoices, and resolving chargebacks, I’ve worked across various industries and time zones. I'm also familiar with tools like Slack, Zoom, Canva, Gmail, Zoho, and more.

🔹 Fast learner and proactive
🔹 Calm under pressure and solution-focused
🔹 Experienced in voice/email/chat support
🔹 Works well in flexible and open schedules
🔹 Committed to long-term partnerships

If you’re looking for someone dependable who treats your business like their own, I’d love to be part of your team. Let’s connect!

Skills & Experience

Skills

Customer Support 2-5 Years
Virtual Assistance 1-2 Years
DISPATCHER 1-2 Years

Experience highlights

Virtual Assistant & Dispatcher
Holme Stage · October/2023 – Present
Customer Service Advocate
Optum Global Solutions · November/2021 – Present
Delivery Tracking: Monitored and tracked medication deliveries, ensuring timely arrival and patient satisfaction. Communicated with couriers and patients to resolve any delivery issues, ensuring a smooth process.
Record Keeping: Updated and maintained patient records with precision, strictly adhering to HIPAA regulations to safeguard privacy.
Policy Education: Explained policy benefits and eligibility to patients, empowering them to make informed healthcare choices.
Telemarketer and Audience Specialist
MNI · January/2019 – Present
Conducted outbound telemarketing campaigns targeting potential customers, achieving an average conversion rate of [17%] by utilizing tailored messaging strategies.
Maintained an updated directory of prospects, ensuring accurate and timely follow-up communications that improved customer engagement and loyalty.
Collaborated with the sales team to identify market trends and customer needs, informing product offerings and promotional strategies.
Utilized CRM software to manage customer interactions.
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