Shopify VA | Product Research | Product Listing | Customer Support | Ecommerce Product Specialist

Verified

$3/hr

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Outline

Looking for Full-Time work (8 hours/day) at $3/hour

Bachelor's Degree

English proficiency Conversational

Professional Summary

Hi! I'm Diana, an aspiring Shopify Virtual Assistant with over 5 years of customer service and sales experience, now transitioning into the eCommerce industry. I have hands-on training in Shopify store management, including product listing, collection setup, product descriptions, tags, SKUs, pages and policies, basic theme customization, and order and customer support workflows. I'm also familiar with Canva for creating clean, minimalist product graphics and banners, and I pay close attention to detail to keep online stores organized and visually appealing. I'm a fast learner, reliable, and committed to providing excellent support to help Shopify store owners deliver a great customer experience and grow their business.

Skills & Experience

Skills

Sales 5-10 Years

Product Research & Listing Less than 6 Months

Customer Serv ice 5-10 Years

Shopify (Product listing, Order and Process management) Less than 6 Months

Micorosft Workspace 5-10 Years

Document processing 2-5 Years

social media Outreach 5-10 Years

Customer Support > Phone Support 5-10 Years

product promotion 2-5 Years

Customer service > Sales Representative > Customer Support 5-10 Years

Complaint resolution 5-10 Years

Experience highlights

Sales Associate

HC Consumer Finance Philippines, Inc. · November/2021 – Present

Conducted customer outreach via phone, social media, and other channels. Processed customer documents accurately, handled inquiries, and resolved complaints. Consistently met sales targets and KPIs.

Sales Promo

GB Specialty Stores, Inc. · November/2018 – Present

Greeted and assisted customers to identify needs and recommend products. Promoted product features and benefits to encourage purchases. Gathered customer feedback for management.

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