Experience highlights
Customer Service Representative
Cognizant Technology Solutions
·
October/2018
–
/
• Providing status of an authorization
• Benefit review
• Coverage review
• Claim review
• Loss notification and evaluation
• Payoff and letter of guarantee request
Advance Technical Support
Ibex Global Solutions
·
November/2017
–
Present
• Handles billing issues.
• Troubleshooting customers' smartphones, specifically iOS devices.
• Providing suitable packages for customers’ subscriptions.
Manufacturing Engineer
Nidec Philippines Corporation
·
May/2015
–
Present
Handles analysis of activities that could reduce defect for
spindle motor products.