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Mary Loudith R.

Executive Assistant, Account Manager | HR & Administrative Operations

Verified
$9/hr

Outline

Looking for Full-Time work (8 hours/day) at $9/hour

Bachelor's Degree

English proficiency Fluent

Professional Summary

Administrative professional and Success Manager with experience in client relationship management, HR coordination, and business operations. At 24x7 Direct, I manage client relationships, coordinate staff performance, and support daily operations and service delivery.

My expertise includes email and calendar management, CRM maintenance, data entry, reporting, documentation, recruitment coordination, staff onboarding and offboarding, employee records management, and stakeholder communication. I am proficient in Microsoft Outlook, Microsoft Teams, and digital collaboration tools.

Proactive and detail-oriented, I excel at managing competing priorities, maintaining accurate records, resolving issues, and streamlining workflows. I deliver reliable administrative and HR support that improves productivity, strengthens client relationships, and ensures efficient business operations.

Skills & Experience

Skills

Client & Case Management 2-5 Years
executive 2-5 Years
Appointment setter Office and Administration > Data Entry > Encoding > Troubleshooting > Email Marketing> Data Cleaning > Data Management 2-5 Years
Human Resources > HR Management > Administrative Works > Operations Management 2-5 Years
Human Resources > Recruiting > Talent Acquisition 2-5 Years
Marketing > Content Creation > Research 1-2 Years
Employee Relations 2-5 Years
LinkedIn 2-5 Years
Payroll Administration 2-5 Years
Marketing > CRM > Scoro 1-2 Years
Data 1-2 Years
Accounting > Accounts Payable > Internal Audit > Inventory > Excel 2-5 Years

Experience highlights

Success Manager | Client Relations | Workforce & Operations Management
24x7 Direct · April/2026 – Present
Led client success and VA operations for Australian clients. Managed KPI performance, attendance, productivity, quality standards, client communications, and resolved operational issues.
Admin Virtual Assistant | Executive Search Research & Operations Support
24x7 Direct · October/2025 – Present
Conducted executive talent research, sourced leadership profiles, performed AI-assisted research, maintained CRM datasets, managed influencer communications and analyzed social media metrics.
Human Resources Generalist | Talent and Labor Relations
Beautiful Horizon Inc. · October/2024 – Present
Managed talent acquisition, employee relations, administrative investigations (PHP 1M–20M cases), payroll processing, and recruitment for technical and healthcare roles.
Talent Acquisition Specialist | US Telecom Account Manager
TTEC BPO · May/2022 – Present
Led high-volume recruitment for US Telecom accounts. Achieved 60–80 candidate interviews through sourcing and cold-calling. Supported virtual hiring across multiple TTEC sites.
Human Resources Generalist | Talent Specialist
EnglishCentral Philippines Inc. · January/2020 – Present
Managed end-to-end recruitment, payroll, timekeeping, HR documentation, onboarding/offboarding, and employee relations including disciplinary actions and terminations.
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