Skills
Customer Service Representative
5-10 Years
Inbound Sales Support
6 Months to 1 Year
Fleet Management
6 Months to 1 Year
Experience highlights
Fleet Manager
AAMG FLEET MANAGEMENT
·
October/2025
–
Present
• Coordinate daily fleet operations and enforced safety standard.
• Document vehicle conditions and support timely repairs.
• Guide team through diagnostics and compliance documentation.
• Managed inbound and outbound client and partner communications while conducting targeted sales outreach, successfully negotiating partnerships that secured competitive pricing and expanded service networks.
Inbound Sales Representative Associate
ACCENTURE
·
November/2024
–
Present
• Resolved customer complaints with empathy and professionalism.
• Handled inbound sales inquiries and provided product information.
• Maintained clear documentation of customer interactions.
Customer Service Representative and SME
TELEPERFORMANCE
·
August/2019
–
Present
• Delivered empathetic customer support and timely issue resolution.
• Mentored new team members on workflows and best practices
• Provided product knowledge support and contributed to process improvements.
• Ensured compliance with quality standards and reporting accuracy