Skills
Software > Data Engineering > SQL
1-2 Years
Html
2-5 Years
Javascript
2-5 Years
Css
2-5 Years
React
Less than 6 Months
~Data Entry
2-5 Years
Design > Adobe > Photoshop and Photo Lightroom > Premiere Pro > After Effects > Canva > Google Suites > Microsoft Office
2-5 Years
Database Management
1-2 Years
Customer service > Sales Representative > Customer Support
2-5 Years
Manual Software Testing
Less than 6 Months
Google Workspace
2-5 Years
Customer Support > Active Listening >ESL Tutoring> Chat Support>Email Support
2-5 Years
Customer Support > Chat Support> Email Support> Shopify>Zendesk
Less than 6 Months
Customer Service > Gorgias > Shopify
2-5 Years
• Live Chat Support
Less than 6 Months
Experience highlights
Internship
BB 88 Advertising & Digital Solutions Inc.
·
February/2026
–
Present
Performed manual testing of web and mobile applications. Identified bugs and documented technical issues with screenshots for developers.
Customer Email Support
Noble Impulse Shopify Store
·
December/2020
–
Present
Provided email customer support for Shopify store. Processed license key requests, verified purchases, and escalated issues to client.
Amazon Chat Support
Sutherland Global Services
·
September/2019
–
Present
Provided live chat support to Amazon customers. Resolved order tracking, delivery, and account inquiries. Processed refunds and replacements.
