Skills
Design > Autocad
1-2 Years
Office and Administration
Less than 6 Months
Data Entry
1-2 Years
Senior Customer Service Representative
1-2 Years
Go High Level
Less than 6 Months
Experience highlights
Senior Customer Service Representative
XtendOps
·
June/2023
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Present
Factor 75 USA- I provided customer support across voice, email, and chat channels, assisting clients with inquiries about meal plans, deliveries, account issues, and dietary preferences. I handled complaints, missing or incorrect orders, and billing concerns with professionalism and a strong customer-first mindset. I also coordinated with internal teams to resolve escalated issues quickly and enhance the overall customer experience. Throughout my role, I consistently maintained key performance m
Data Entry Specialist (Rodeo Dental)
Fair Trade Outsourcing
·
December/2022
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Present
At Rodeo, I developed strong data entry skills while organizing and maintaining important records with accuracy and attention to detail. I handled sensitive information, ensured every file was correctly labeled and placed into the proper folders, and double-checked entries to avoid errors. I also learned to work efficiently with digital tools and follow strict documentation guidelines, which helped keep everything updated, organized, and easy to retrieve
CAD Desginer Aurora Solar
Fair Trade Outsourcing
·
December/2020
–
Present
