Skills
Graphic design
5-10 Years
Lead Generation
2-5 Years
Social Media Posting
2-5 Years
Experience highlights
Sales Manager
Canadian website design
·
February/2021
–
Present
Ensuring that all emails, missed calls, and text messages are promptly addressed by the sales team to maintain excellent customer communication and support.
Social media content designer
Taste of trelawny
·
September/2020
–
/
Designing engaging daily social media posts to showcase the menu, keep customers informed about the food truck’s current location, and share important store updates.
Appointment setter
Appountmentlead.com
·
January/2020
–
Present
Actively connect with potential clients on LinkedIn, present service offerings, and schedule appointments with interested leads. Maintain engagement through strategic follow-ups at 3 days, 1 week, 2 weeks, and 1 month to nurture relationships and drive conversions.
Quality assurance tester and documenter
Spiralyze LLC
·
September/2019
–
/
Conducting website audits and A/B testing to identify winning variations, documenting key elements that drive success.
Customer service representative
Alorica Teleservices Inc
·
April/2017
–
Present
Answer inbound calls and assist customers with telecom-related concerns.
Process payments and set up payment arrangements.
Provide basic technical support to troubleshoot common issues.
Ensure excellent customer service by addressing inquiries and resolving issues efficiently.
Maintain accurate records of customer interactions and transactions.
