Skills
Adaptability
5-10 Years
Upselling
2-5 Years
Effective Communication
5-10 Years
Dashboard | Report Development
2-5 Years
E-Commerce > Amazon > Inventory Management
2-5 Years
Customer engagement
5-10 Years
- Customer Service
5-10 Years
Presentation
2-5 Years
Lead Qualification
2-5 Years
Cold Calling
5-10 Years
Patience, Upselling and Cross-selling, Resilience, Computer Skills, Problem-Solving and Communication skills.
2-5 Years
- Data entry - Data validation - Data cleaning - Data verification - Data processing
2-5 Years
Admin Task > b2B > b2C . Cold calling > Prospecting > Appointment Setting > Closer > Strong Communication > Relationship Building > Detail-oriented
5-10 Years
Rapport building
5-10 Years
Customer Service>Sales
5-10 Years
Experience highlights
Sales Agent / Customer Service Representative
Approved Ninja
·
April/2025
–
Present
Managed remote workflow independently. Facilitated client communication and understanding of presentations. Maximized profit margins through upselling and cross-selling strategies. Authenticated customer details for accurate order processing.
Cold Caller
NBOSI
·
October/2023
–
Present
Pre-qualified prospective clients for eligibility criteria alignment. Conducted high-engagement presentations to capture client interest and collected required data for submission.
Real Estate Cold Caller
AMVSI
·
June/2023
–
Present
Conducted strategic outbound cold calls to prospective sellers assessing property sales intent. Gathered property details maintaining accuracy in Podio. Generated comprehensive daily call metrics reports.
Sales Lady
Rita's Store
·
November/2017
–
Present
Engaged customers face-to-face with accurate efficient checkout. Managed price accuracy and inventory stock monitoring. Coordinated supplier procurement and product packaging. Ensured store operations and cleanliness.
